Privacy Policy for Virtual Companion
Last Updated: January 2025
Introduction
Welcome to Virtual Companion, an AI-powered emotional support service designed to provide companionship and understanding. Your privacy is of utmost importance to us, and this privacy policy outlines how we collect, use, and protect your personal information when you use our services.
We collect the following types of data to provide you with a better experience:
- What We Collect: Your name, email address, and any other information you provide when creating an account.
- Purpose: To manage your account and provide customer support.
2. Conversation Data
- What We Collect: The messages you send to your AI companion.
- Purpose: To provide contextual responses and improve the quality of our service.
- Retention: Conversation history is stored to enable memory features. You can delete your conversation history at any time.
3. Usage Details
- What We Collect: Information about how you use Virtual Companion, including session duration, features accessed, and interaction patterns.
- Purpose: To analyze user engagement and improve our services.
- What We Collect: Data regarding the devices you use to access Virtual Companion, such as device type, operating system, and browser type.
- Purpose: To optimize our services for different devices and ensure compatibility.
5. Cookies
- What We Collect: Small data files placed on your device that help us track user preferences.
- Purpose: To enhance functionality and personalize your experience.
- What We Collect: Payment method details required for subscription processing.
- Purpose: To facilitate billing through our secure payment processor (Stripe).
- Note: We do not store full credit card numbers on our servers.
Data Storage and Security
We take the security of your personal information seriously:
- All data is transmitted using TLS/SSL encryption
- Conversations are stored using industry-standard encryption
- We implement access controls and regular security audits
- Data is stored on secure cloud infrastructure
However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
We do not sell, trade, or otherwise transfer your personal information to outside parties, except:
- To comply with legal obligations or lawful requests from public authorities
- To protect our rights, property, or safety, or that of our users
- To trusted third-party service providers who assist in operating our service (subject to confidentiality agreements)
Third-Party Services We Use
- Payment Processing: Stripe
- Analytics: Google Analytics (anonymized)
- Hosting: Vercel/AWS
- AI Services: OpenAI, Anthropic (for conversation processing)
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Delete your account and associated data
- Export your conversation history
- Opt-out of marketing communications
To exercise these rights, contact us at support@virtualcompanionai.com.
Data Retention
- Account information: Retained until account deletion
- Conversation history: Retained until you delete it or close your account
- Analytics data: Retained for 26 months
Children's Privacy
Virtual Companion is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13.
International Users
If you are accessing Virtual Companion from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of changes by posting the new policy on this page and updating the "Last Updated" date.
If you have questions about this privacy policy, please contact us:
Email: support@virtualcompanionai.com
Website: virtualcompanionai.com
By using Virtual Companion, you consent to this privacy policy and agree to its terms.